iOS 5.1 FaceTime Issue

Posted by Apurva Tripathi on March 14, 2012 in Apple,iPad,iPhone

iOS 5.1 upgrade is here and some of you who’ve upgraded to iOS 5.1 might have observed that FaceTime does not work since then. Many of suggested solutions as simple as restarting your iPad or iPhone. Let me tell you that the solution is not as simple. However, the good news is that the solution,which works is also equally easy!

There have been several iOS 5.1  FaceTime issues reported, some of which are mentioned below:

  • Message “xxx – is busy at this time” even when the person you’re calling is not busy at all. At the same time the receiver sees your FaceTime come in and drop.
  • Message “FaceTime Failed – xxx is not available for FaceTime”
  • It just keeps ringing when a FaceTime call is attempted.

Here’s a solution for your iOS 5.1  FaceTime issue.

  • Go to Settings -> Phone and turn Facetime to OFF. Turn if back ON again.
  • Go to Settings -> General -> Reset -> Reset all Settings
  • Restart the iPad or iPhone.

You will have to reconnect to the wireless because you just reset all settings. Facetime will start to work seamless immediately after.

Let us know if it worked or not.

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Tagged as: Apple, iPad, iPhone

{ 7 comments }

1 Keith Thomas March 15, 2012 at 12:03 pm

You have to hold your nerve when following this procedure. Your phone will appear to have been wiped clean when it restarts but after you get through the various settings screens you will get most of your data back.

2 Apurva March 15, 2012 at 8:19 pm

Keith,
Agree. It does make you nervous, but you get all your data back except for the ones like Wi-Fi etc :-)

3 Keith Thomas March 16, 2012 at 1:55 am

My life is run by alarms from my iPhone. These were all lost too.

After following this ‘fix’ I now have iMessage again, which is cool, but I still have not been able to use FaceTime successfully.

4 harsha March 18, 2012 at 10:06 am

it is still failing. no luck

5 NGJ March 18, 2012 at 9:38 pm

No luck for me, I had tried all these.

6 Apurva March 21, 2012 at 9:13 am

Are you still unable to use FaceTime?

7 Apurva March 21, 2012 at 9:13 am

Harsha – Are you still unable to use FaceTime?

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